Effective Date: September 12, 2024
This privacy policy explains how the City of Burlington (https://www.hiburlington.ca/) collects, uses, and protects your personal information when you use our website and services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, address, and any other information you provide to us.
- Usage Data: Information about how you use our website, including your device information, IP address, and browsing patterns.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To provide and maintain our website and services.
- To notify you about changes to our website or services.
- To allow you to participate in interactive features when you choose to do so.
- To provide customer support.
- To gather analysis or valuable information so that we can improve our website and services.
- To monitor the usage of our website.
- To detect, prevent, and address technical issues.
3. Data Protection
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure, in accordance with Canadian privacy laws and regulations. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with service providers who assist us in operating our website, as long as those parties agree to keep this information confidential and comply with Canadian privacy laws.
5. Your Rights
As a resident of Canada, you have the right to request access to the personal information we hold about you, to request corrections to that information, or to request deletion of your personal information, in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA). To exercise these rights, please contact us at privacy@burlington.ca.
6. Changes to This Privacy Policy
We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page.
7. Contact Us
If you have any questions about this privacy policy, please contact us at:
Email: privacy@burlington.ca
Address: 426 Brant Street, Burlington, ON L7R 3Z6, Canada